AccessCare General Terms and Conditions

Registration

You must register for an account to use certain features of the AccessCare app.

You agree to provide accurate and complete information during the registration process and to keep your account information up to date.

Account Security

You are responsible for maintaining the confidentiality of your account credentials.

You must notify us immediately of any unauthorized use of your account or any other breach of security.

Account Termination

AccessCare reserves the right to suspend or terminate your account at any time, for any reason, including but not limited to violation of these terms.

Eligibility

The AccessCare platform is intended for use by individuals who are at least 18 years old or have parental/guardian consent.

By using the platform, you represent and warrant that you meet these eligibility requirements.

Permitted Use

You may use the AccessCare platform for lawful purposes only.

You agree not to use the platform for any fraudulent, unlawful, or abusive purpose.

Prohibited Conduct

You agree not to engage in any conduct that could harm the platform, its users, or third parties, including but not limited to:

Hacking or unauthorized access to the platform.

Uploading or transmitting any harmful code or content.

Impersonating another user or entity.

Engaging in any activity that disrupts the operation of the platform.

Healthcare Providers

All healthcare providers using AccessCare are licensed professionals who comply with applicable laws and regulations.

Providers are responsible for the quality and accuracy of the medical advice and treatment they provide.

Patient Responsibilities

Patients must provide accurate and complete information to their healthcare providers.

Patients should follow their provider’s advice and instructions and seek follow-up care when necessary.

Scope of Services

AccessCare is not a substitute for emergency medical care. In the event of a medical emergency, call your local emergency number immediately.

Certain conditions may require in-person examination or treatment that cannot be provided through telemedicine.

Consultation Fees

Fees for telemedicine consultations will be clearly stated before you book an appointment.

Payment is required at the time of booking, and AccessCare accepts various payment methods.

Insurance

AccessCare accepts various insurance plans. It is your responsibility to verify coverage with your insurer.

Any co-pays or deductibles are your responsibility and must be paid at the time of booking.

Refunds

Refunds are provided under certain circumstances, such as technical issues preventing the consultation. Contact support@sfhaccess.org for assistance.

Ownership

AccessCare owns all rights, title, and interest in and to the platform, including all intellectual property rights.

License

AccessCare grants you a limited, non-exclusive, non-transferable, and revocable license to use the platform in accordance with these terms.

Restrictions

You may not reproduce, distribute, modify, or create derivative works based on the platform without our prior written consent.

No Warranty

AccessCare provides the platform 'as is' and 'as available' without any warranties, express or implied.

We do not warrant that the platform will be uninterrupted, error-free, or free of harmful components.

Limitation of Liability

To the fullest extent permitted by law, AccessCare is not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform.

Governing Law

These terms are governed by and construed in accordance with the laws of the jurisdiction in which AccessCare operates.

Dispute Resolution

Any disputes arising out of or related to these terms or the use of the platform will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.